Frequently Asked Questions

Sizing & Fit

How do I find the right size?

Every product page includes a size chart with chest, length and shoulder measurements. Measure a T-shirt you already own and match those numbers to the chart. If you are between two sizes, we recommend sizing up for a relaxed drape.

What is the fit of your T-shirts?

Our tees are cut for a clean, modern regular fit — straight through the body with a set shoulder seam and a mid-length hem. If you prefer an oversized look, order one size larger than your usual size.

Fabric & Quality

What fabric are your T-shirts made from?

We use premium combed cotton knits selected for softness, structure and long-term durability. The exact composition and GSM for each style is listed in the product description.

Will the T-shirt shrink or lose shape?

Our fabric is pre-shrunk and bio-washed before cutting, so shrinkage is minimal when you follow the care instructions. Ribbed collars are reinforced with shoulder-to-shoulder taping to help the neckline hold its shape wash after wash.

Care Instructions

How should I wash my T-shirt?

Machine wash cold on a gentle cycle with similar colours using a mild detergent. Turn the T-shirt inside out to protect the surface. Avoid bleach and fabric softeners.

Can I tumble dry or iron my T-shirt?

Line dry in shade for best results. If you tumble dry, use the lowest heat setting. Iron on low heat and never iron directly over a print — turn the garment inside out first.

Colours & Design

What colours do you offer?

Each style is offered in a curated set of core neutrals plus seasonal shades. The full colour range is shown as swatches on each product page.

Will the colour fade over time?

We use colour-fast dyes and finish every batch with a bio-wash to lock in the shade. Washing cold, inside out, and drying away from direct sunlight will keep the colour looking new for longer.

Printing & Production

How are the T-shirts printed?

Our T-shirts are printed on demand using DTG (Direct-to-Garment) printing technology. Each order is produced fresh after you place it, ensuring high print quality and minimal waste.

How long does production take?

Orders are typically produced and dispatched within 3–5 business days after your order is confirmed.

Shipping & Delivery

How long does delivery take?

Orders are dispatched within 3–5 business days after production. Delivery typically takes an additional 4–7 business days depending on your location within India. Total estimated time is 7–12 business days.

Do you ship across India?

Yes, we deliver to serviceable pin codes across India through our courier partners. You can check serviceability at checkout. Shipping charges, if any, are shown before payment.

Will I receive a tracking link?

Yes. Once your order is dispatched, you will receive a tracking link via email or SMS to follow your shipment in real time.

My tracking has not updated in a few days. What should I do?

Tracking scans can sometimes pause during transit. If there is no update for more than 3–4 business days after dispatch, please contact us with your order number and we will follow up with our courier partner.

What happens if my package is lost in transit?

If your order appears lost, please contact us. We will investigate with our courier partner and arrange a replacement or resolution if the package is confirmed lost.

Returns, Replacements & Refunds

What is your return and exchange policy?

Since all our T-shirts are printed on demand, we do not accept returns or exchanges for reasons such as wrong size ordered, change of mind, or personal preference. Please check the size chart carefully before ordering.

What if I receive a damaged, defective, or incorrect item?

If you receive an item that is damaged, defective, or incorrect, we will arrange a free replacement at no additional cost. Please raise a replacement request within 7 days of delivery with clear photo evidence and unboxing video of the issue, including your order number.

What issues qualify for a replacement?

The following qualify for a free replacement: damaged or defective item received, wrong item or size sent, significant printing error or quality issue. The following do not qualify: buyer's remorse, wrong size ordered, minor print placement variations within 0.5 inches, or requests raised after 7 days of delivery.

Do I need to return the item to get a replacement?

In most cases, no. Since our products are made to order and fulfilled by our production partner, you typically do not need to return the item. Our team will confirm during the review process.

How do I raise a replacement request?

Contact us via our Contact page with your order number and clear photos showing the issue. We will review and respond promptly.

Orders & Payments

Can I cancel or modify my order after placing it?

Since production begins shortly after your order is confirmed, cancellations or modifications may not be possible once the order is in production. Please contact us immediately if you need to make a change and we will do our best to assist.